To sign up, simply click on the orange 'Create an Account' button located at the far right of the AVF Platform navigation bar or click the green button located after each statement on the Homepage, which explain why Buyers, Sellers, Traders and Transporters should join the AVF Platform.

When you click on the ‘’Create an Account’’ button to register on the AVF Platform, a form will appear. We invite you to fill it in carefully. Additionally, for the profiles of Sellers, Traders, and Transporters, we ask you to send us a copy of your standard sales contract to [email protected]

To update your Membership Account, please send the new data to the AVF Platform Administrator to [email protected]

Membership registration is free. Our AVF Platform is free with no subscription payments.

We have chosen to start trading with nine Dairy Commodities. The range will certainly be expanded in the near future. For more details, please refer to the Products section

If the Commodity you seek to buy or sell is listed within the Platform's range, but possesses distinctive physicochemical, microbiological, or other attributes, kindly specify these particulars on the Product Sheet, which accompanies the Firm Bid launch.

The launch of a Firm Bid and counter-proposals are anonymous. Once the Firm Bid is confirmed, contact details of the Buyer and Seller are transmitted by AVF to both parties.

The AVF Platform operates on the principle of a 24 hour firm and irrevocable offer. The first confirming agreement to 100% of the firm offer characteristics secures the transaction. The AVF Platform then transmits the contact details for the Buyer and the Seller to finalise their commercial contract. This approach reduces prospecting and negotiation costs and above all, saves time.

A counter proposal may be submitted during the Firm Bid's last two hours. The counterproposal may address one or more Firm Bid characteristics, but under no circumstances may it involve the price. Once the counterproposal is transmitted to the Firm Bid Launcher, the latter must respond during the validity period of the Firm Bid. No response by the Launcher within the validity period means there is no Firm Bid.

In this case, you should initiate a Firm Bid encompassing all aspects of the original Firm Bid with the price that suits you. The new Firm Bid will be transmitted to all Members potentially interested in buying or selling the Commodity in question. It will not be exclusively sent to the original Firm Bid Launcher whose offer caught your attention.

Once the Firm Bid is confirmed, the Commission to the AVF Platform is paid by the Seller.

Once you are a Member of the AVF Platform, you simply need to fill out the transportation Firm Bid form, specifying all the characteristics of the goods to be transported, the targeted price, and the required commercial conditions and launch the Firm Bid.

We are sorry but the AVF Platform does not currently offer freight transportation insurance.

You can contact our Customer Support team by emailing us at [email protected] We are here to assist you with any issues or questions you may have.

In case of a dispute with another AVF Platform Member, we advise you to refer to the commercial contract you signed with the AVF Member, specifically focusing on the articles governing conflict resolution. It's important to note that the AVF Platform is not a party to the contract between the Buyer and Seller and its execution.

The platform takes very seriously your personal and financial information security. We use industry-standard encryption techniques to safeguard your data during transmission and storage. Additionally, we regularly update our security protocols and conduct audits to identify and address potential vulnerabilities. Your privacy and security is our top priority. We are committed to maintaining the highest standards of data protection.

Only authorised personnel have access to your data and transactions. We have strict policies in place to ensure that your information is kept confidential and secure. Access is granted only to individuals who require it to perform their specific duties related to the operation of the AVF Platform. Your privacy and security are of utmost importance to us.

Thank you for your inquiry. Our AVF Platform offers several advantages over other dairy product trading solutions and transport platforms. For detailed information, we recommend visiting our homepage, where you can find comprehensive details on the unique benefits and features, we provide.

AVF Platform Membership is for companies operating in the European Economic Community.